STORE POLICY
Returns
Appointment Cancellation
All sales on bridal/grad/formal will be final sale, much like regular bridal stores. If you'd like to consign your purchased gown with us we would be happy to discuss. Everyday wear is 7 days, must be returned in original condition (unworn or washed).
All appointment cancellations must be made 24 hours in advance or will be subject to $25 penalty. Please let us know if you can't make it and need to reschedule! Our time is valuable, and cancelling last minute wastes an appointment and our time.
Dress Holds
If you would like us to hold a dress, we charge a non-refundable deposit. Dress payment must be made in full within 30 days, unless otherwise discussed. The dress will not leave our possession until paid for. Failure to pay will result in a lost deposit, and the dress will return to the floor. Your dress must also be picked up within a week of final payment.
Customer Care
We are always happy to accommodate your needs, and if you ever need anything please reach out! We want you to be happy and feel beautiful for your event.
Payment Methods
- Credit / Debit Cards
- Offline Payments